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Support Functions 05/30/2024

Customer Service & Logistics Representative

Job family : Support Functions | Position : Supply Chain | Area : Turkey | Region : Istanbul | Contract : Permanent position |

Key responsabilities

Welcome diversity and apply as you are!

At Adisseo, we cherish value of diversity whatever it may be.


By joining Adisseo, you will join committed women and men who make the difference every day to contribute to this challenge.

By joining Adisseo, you will integrate a dynamic international environment.

By joining Adisseo, you will discover a world full of opportunities for every stage of your career by being actor to your professional journey.


In this role, you will be responsible for owning and managing the customer experience of our customers by proactively identifying issues & building relationships.


As such your key responsibilities are:


  • Customer Relationship Management: you manage customer master data and customer claims in accordance with our service level agreement.
  • Manage order preparation, registration, and follow-up: you manage daily order process, new customer creations, coordinate customer deliveries with plans, follow-up product allocations and order with transporters and anticipate various issues on orders.
  • Supply Chain & logistics activities: you manage local stock and dispatch goods in accordance with transport process and policies. *
  • Sales support / coordination: you provide status of contracts, orders and product allocation follow-up, participate to sales forecast and follow up on documentation required for replenishment.


Main Skills

Profile required


  • Bachelor’s Degree in Sales administration / International trade or equivalent with at least 3 years of experience in a similar job.
  • Fluent in Turkish & English and possibility French will be an advantage
  • Good knowledge of SAP and Microsoft office.
  • Customer oriented, good stakeholder management skill, excellent interpersonal and communication skills with the ability to work in a matrix organization.
  • Energetic, well-organize with good analytical and problem solving-ability.

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